1- Installation requirements

For both wall and ceiling installation, keep the cables out of the sensor’s field of view. You can tape

the loose part of the cable to the wall or the ceiling to avoid interference.

Required Items

Make sure you have the following items at hand when installing the system:

An inReality platform account is available for viewing Report data, creating KPI cards, Device Management, etc.
inReality Radar Sensor - provided in the package
USB power adapter AC (wall outlet) to DC (USB 5V, 2A)
Strong Wi-Fi signal (2.4Ghz - no worse than -70 dBm)
Bluetooth enabled Smartphone (iOS or Android)
- iOS App
- Android App

Remarks:

We don’t recommend using any USB extenders. But if you do, make sure to use a high-quality USB cable that’s no longer than 10 feet. Also, if you’re using an extender, you should use a 5V power adapter with a higher rating, like 3A or 4A.
The Radar Sensor doesn’t support Enterprise authentication or open Wi-Fi networks.

1.1 Wireless Network requirements

The Wireless LAN (WLAN) Access Points (APs) shall be compatible with IEEE 802.11b/g/n standard, and support the 2.4GHz band.
The WLAN APs shall support WPA2 or WPA2-PSK security standards.
The facility's IT department shall design the WLAN system to provide the coverage for the required wireless coverage. The Received Signal Strength Indication (RSSI) from the Wi-Fi service at the inReality Radar device is no worse than -70 dBm.
The speed of data transmission shall be above 8 download Mbps and 2 upload Mbps at any place or any corner, or any highly congested area within the areas being covered.
Radar Analytics - Networking and Firewall

2- Active area maximum coverage

The maximum coverage area of Radar is as described below

#	Mounting Type	Mounting Height	Active area (max coverage)
1	Wall mount	4m or 13.1ft	5m x 6m or 16.4ft x 19.8ft
2	Ceiling mount	4m or 13.1ft	4m x 4m or 13.1ft x 13.1ft

3- Best Practices Sensor mounting & Configuration

Mounting Type

Mounting Height (recommended)

Active area (recommended)

Wall mount - Flat on the wall

4ft 9” and 6ft from the floor

1.5m and 1.83m from the floor

4m x 4m or 13.1ft x 13.1ft

Ceiling mount - Flat on the ceiling

7ft6” and 9ft9” from the floor

2.3m and 3m from the floor

4m x 4m or 13.1ft x 13.1ft

4- Environmental considerations when mounting sensor

Do not mount the sensor

Near metal objects and objects that move or vibrate.
Door, door frame, window, or mirror
Behind a shelf, TV, or other object that will block direct line of sight to active areas.
Near ceiling light
Near objects that move or vibrate
On a light fixture or smoke alarm
Ideally, install the Sensor in a non-recessed location, as this can lead to more reflections.
Make sure the active area configured does not reach a wall or other highly reflective surface. This will result in reflections and impact data accuracy.

5- Footfall Count (Entrance / Door)

Ceiling mount is the preferred installation method, as close to the entrance zone as possible
User defines the Active area and Entrance or Door area.
Entrance Zone: The area that is defined by the user typically representing a doorway - this is where people would both enter and exit from. The width of the zone should be the width of the door. The larger part of the zone should be in the direction of the normal traffic flow.
The sensor power cable exiting the devices is always pointed in the direction of the enter flow, exactly perpendicular to the entrance zone or door
Entrance or Door zone should not be more than 30% of the whole active area zone.
Avoid swinging of the door or other moving objects
- Configure the active area and entrance or door zone to exclude the moving objects or swinging door

6- Sensor setup and pairing

6.1- Login

Once the InReality App has been installed on your mobile, tap to start the application. Click ‘LOG IN’.
Enter username and click ‘Continue’.
Enter password and click ‘Continue’
Click ‘ACCEPT’ for the Terms and conditions

6.2- Sensor Setup

Select Sensor and Venue

On the Home screen, click the ‘GET STARTED’ button at the bottom to add a Sensor
Select the Sensor type: ‘Engagement Tracker - Standalone’ or ‘Engagement Tracker - Bluetooth’, as shown below.
You can select an existing Venue or create a new Venue. If this is your first Sensor, Click ‘Add new Venue’.
Enter the Venue name, Address, Time Zone and Business Hours. Data is only captured during the specified hours.
When finished, click on ‘CLAIM DEVICE’ button at the bottom
The WiFi network to which the mobile phone is connected will be listed by default. If you need to change the network, click ‘SWITCH NETWORK’ and then click ‘NEXT’

Provide the network password and click ‘NEXT’

6.2- Radar Sensor - Device Pairing

Ensure Bluetooth is enabled on your mobile device
Confirm the blue light is flashing, click the confirm checkbox.
Click the ‘PAIR DEVICE’ button, as shown below.
The message ‘Device paired successfully’ will be displayed. It may take a minute to pair.
Click ‘Done’, as shown below.
You will then be asked to enter a sensor name. This name is typically used to identify the type of area you will be monitoring and is typically used as a reference in visualizations. Click ‘Continue’ as shown below.

7- How to configure an Entrance / Door

You can configure the entrance or door zone using the Mobile App if you are able to install the sensor at the middle of the entrance zone or door.

If you are unable to install the sensor at the middle of the entrance zone or door. You can configure the door and the position of sensor from the app,

User define the ‘Back’ and ‘Left’ distance of the sensor from the Active area edges
User defines the entrance width
User defines the entrance ‘Back’ and ‘Left’ distance

8- Footfall Analytics - Dashboard

You have to configure the number of average sales transactions through the platform or ingest point of sale transactions data for the following visualization

9- Zone Analytics

You can mount the sensor to the Wall or Ceiling, as close to the area of interest (screen, fixture, kiosk, product display or shelf) as possible
The sensor power cable exiting the devices is always pointed in the direction area of interest (AOI) , exactly perpendicular to the AOI.
User defines the Active area and the zones - Traffic, Impression and Engagement.

Notes:

If you are not using all three zones, we recommend making the undesired zone 0.1 ft smaller than the larger zone (they can not be the same size)
Make sure the zone width and the Traffic distance do not reach a wall or other highly reflective surface. This will result in reflections and impact data accuracy.
Ideally, install the Sensor in a non-recessed location, as this can lead to more reflections.

10- Zone Analytics with Adhoc Zones

If you have a large open area with multiple areas of interests (AOIs) and you want to track the engagement of people. And if one radar sensor is able to cover this area.

You can create adhoc zones in the active area of the sensor for these AOIs to track the engagement of people.

You can configure the Ahoc Zones through the app,