Description & Procedures
- No data available via API
- Check the data from the device management page
- Check if it has the green status
- Show a table of the different name of icons and what datasource they are
- What are the colors (Green, Yellow and Red) and what it means
- Add screenshots
- Check when the device checked in and uploaded data?
- Check the Visualization in the Platform - Dashboard or KPI Cards
- Check the API key if you are getting access denied
- If you are using browse to pull data.
- Clear the cache and history.
- Use the API to pull the data for one day only
- Check the logs on the Device
- From Device Manager (CDMS), navigate to the device and launch Terminal Mode.
- Navigate to the following path by typing the following command.
|
cd /opt/apps/.data/com.inreality.python-ava/logs/ |
- Type the following command to list down the logs
